Get ready for the new regime and implement it with confidence!

Date: This is a bespoke training session delivered on demand to individuals or firms
Location: Microsoft Teams or in person
Fee: £500 (plus VAT) per session
Presentation Preview: Operational Incident Reporting Rules Training Session Preview

To Register: Contact us today to book your session.

Overview

The FCA’s new operational incident reporting framework, introduced under Policy Statement PS26/2, represents a significant shift in how firms must assess and report incidents.

From 18 March 2027, all FCA-regulated firms will be required to follow a structured, standardised reporting process — with clear thresholds, timelines and submission requirements.

This training is designed to give you a clear, practical understanding of the new rules, so you can implement them efficiently and with confidence.

Why attend this training?

  • Understand exactly when an incident becomes reportable
  • Learn how to apply the FCA’s consumer harm, safety and soundness, and market integrity thresholds
  • Avoid over-reporting or under-reporting risks
  • Build a proportionate internal incident reporting framework
  • Reduce reliance on external consultants.

What we cover

This session provides a practical walkthrough of the FCA’s new operational incident reporting regime, including:

The regulatory background

  • Current position under Principle 11 and SUP 15
  • Why the FCA is introducing a dedicated reporting framework

Scope of the new rules (SUP 15.18)

  • Which firms are in scope
  • Key changes compared to the existing regime

Definition of an operational incident

  • FCA definition explained in plain English
  • “Single events” vs “linked events”
  • Practical examples and edge cases
  • Near misses and planned outages

Reporting thresholds

  • Consumer harm
  • Safety and soundness
  • Market integrity
  • How firms should assess whether thresholds are met

Standard vs enhanced reporting

  • Understanding the two-tier framework
  • What most firms actually need to do
  • When enhanced reporting applies

Timing and submission requirements

  • “As soon as practicable” explained
  • FCA expectation of reporting within 24 hours
  • Submission via Connect
  • Balancing reporting obligations with incident response

Practical implementation

  • Designing an internal incident assessment framework
  • Governance and accountability
  • Common pitfalls and how to avoid them.

Who should attend?

This training is ideal for:

  • Compliance Officers
  • Risk and Operational Risk teams
  • SMF holders (SMF16 / SMF24)
  • Legal teams
  • COO / Operations professionals.

Particularly relevant for firms that are:

  • Not subject to SYSC 15A
  • Looking for a practical and proportionate approach
  • Preparing early for the 2027 implementation deadline.

Presentation Preview

For a preview of this training session, please see Operational Incident Reporting Rules Training Session Preview.

Register your interest

To register, contact us today to book your session!

Disclaimer: This article provides general information only.  It is not intended to be comprehensive and does not constitute the provision of investment, legal or regulatory advice. FSREG is not responsible for any action taken or omitted to be taken on the basis of this article. © 2026 FS REG Limited (www.fsreg.com). All rights reserved.